Most organisations abandon the governance, best practices and business-IT alignment that made their implementation work the moment they go live. This guide covers the 6 steps to building an SAP Centre of Excellence that protects your investment long after the programme team has left
Realign Business & IT — Stop business and IT drifting apart after go-live. The business must drive ongoing SAP improvement, not just IT. Set Up
Governance — Strategic direction, accountability and a framework for business units to work in unison on SAP initiatives.
Define Functions & Organise — Roles, responsibilities and structure — from leadership through core team to project delivery.
Post Go-Live Process Optimisation — Reclaim ownership of your business processes. The "to-be" vision should not be a one-time exercise.
Mobilise for Ongoing Change — A regular stream of controlled improvements so the business never feels SAP has stalled.
Market the CoE Internally — If your own organisation does not know what the CoE offers, it will not survive.
The guide also includes a breakdown of the five key CoE roles and how they work together — from Head of CoE through to Solution Architect, Analysts and Subject Matter Experts.
Go-live is the most expensive moment to stop investing. Without the right support structure, workarounds creep in, processes degrade, and the system you spent millions implementing stops delivering value. A well-built Centre of Excellence is the difference between an SAP platform that compounds value year on year and one that slowly becomes the next legacy problem.
This is exactly what our RunCentre service is designed to deliver — helping organisations set up, structure and operationalise a Centre of Excellence that keeps SAP aligned to business outcomes. Whether you are planning your CoE before go-live or trying to fix one that is not working, this guide gives you the framework.
Eight pages. Six steps. Five key roles. One clear framework.
Written for CIOs, IT Directors and Heads of Function who are accountable for SAP after the programme team leaves