Useful Tools

CIO/CTO Scorecard – Are you in control of your delivery?

Written by Brian Lavery | May 5, 2026 7:24:27 PM

Most S/4HANA programmes have a CIO who feels uneasy but cannot pinpoint exactly why. This scorecard tells you.

The CIO Scorecard assesses the controls, governance structures and delivery model that determine whether your programme stays on track — or quietly slides into overrun. It takes five minutes. You receive a personalised 25-page report with actionable steps specific to your score.

 

What it assesses

The scorecard covers the areas where CIO-level control most frequently breaks down on S/4HANA programmes:

Delivery model robustness — Do you have the right governance structures in place to hold the programme — and the SI — to account? Or are you relying on the SI's own reporting to tell you whether the SI is on track?

Business engagement — Is the business genuinely engaged in the programme, or is it drifting back to BAU while the SI runs on? Change management does not happen without active business ownership.

Programme controls — Are your risk, issue and decision management processes working at the speed the programme requires? Or are decisions being escalated past the point where they can be acted on?

Accountability structures — Is it clear who owns what outcome — and what happens when something goes wrong? Ambiguity at this level is where cost overruns begin.

 

What you get

A 25-page personalised report built around your score. Not a generic framework — a specific assessment of where your programme governance is exposed and what to do about it. Written by Limelight Executive Director Brian Lavery, drawing on twenty years of SAP programme delivery.

It takes five minutes. The report is immediate.


The Business Integrator connection

The controls this scorecard assesses are exactly what a Business Integrator establishes and maintains on your behalf. If your scores reveal gaps, those gaps are not failures — they are the structural vulnerabilities that every programme has when the client side is under-resourced relative to the SI. That is the problem Limelight exists to solve.