RunCentre Setup

When the dust settles after your transformation, you need to be able to continue delivering improvements for the business.

Our RunCentre offering ensures your support model is optimal and creates a Centre of Excellence capability to drive continuous improvement throughout your entire business.

What is the RunCentre Setup accelerator?

The RunCentre Setup accelerator is designed to help you ensure that your IT support model is ready to effectively support your program. We begin by reviewing your IT capability model and analyzing your current system usage, IT landscape, and tooling in relation to your organisational aspirations and strategy. This helps us identify any necessary evolution of your IT support model and potential new support partners that would be a good fit for your organisation. Our goal is to create scalable, high-performing support processes that give your organisation the right degree of control and ensure a smooth transition when the program goes live.

Once the fundamental support processes are in place, we turn our attention to the next phase of your program: maintaining momentum. SAP is a platform for ongoing change and innovation, and the new cloud applications offer numerous opportunities to drive further value into your business. To take full advantage of these possibilities, it's important to establish a Centre of Excellence (COE) that spans both IT and the business. Our team will work with you to set up this COE and help you maintain momentum as you continue to innovate and evolve.

Are you able to deliver accelerated benefits?

We believe in accelerated benefit delivery. Our target is always 6 months. Any longer and the world has moved on too quickly. We achieve this through our accelerators and processes. Can you deliver in 6-months?

What deliverables can I expect?

Our RunCentre Setup accelerator includes several components to ensure handover from your SAP Programme:

  • COE structure – The best blend of IT and business process experts to maximise the capabilities of the COE and further drive value from your investment in SAP.
  • Roles and Responsibilities – Detailed job descriptions for all roles within the SAP COE.
  • IT Support Health-check - Ensure your support organisation is ready to support your new landscape and users.
  • Governance – Best practice governance frameworks for the support organisation. Clear definition on the roles and responsibilities for all involved in the governance process.
  • Best practice tooling and methodologies – Making the most of SAP standard tooling and methodologies.
  • Operational aspects of the COE – Best practice guidelines and templates
  • Continuous improvement methodologies – How to review of what is working and what is not.

Are you able to deliver accelerated benefits?

We believe in accelerated benefit delivery. Our target is always 6 months. Any longer and the world has moved on too quickly. We achieve this through our accelerators and processes. Can you deliver in 6-months?

Are we your perfect partner?

  • You want a partner that is business focused but IT savvy
  • You want strength and depth from your partner
  • You want a company who innovates on delivery models as well as technology
  • You want your programme to realise tangible benefits
  • You want to move at pace and benefit from an industrialised toolkit
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Still unsure if you need our help?

Sometimes it's good to compare yourself to others, so we have made it simple to to exactly this. We'll show you how we compare against other partners to make sure you are choosing the right one. If we aren't right, we will tell you. Honesty and integrity are our key values.

Partner Comparison

Do you need us to answer any questions?

We have an extensive questions & answers page which might help answer any questions, but if there is something we missed, please visit the contact page and choose how you'd like to get in touch. We are more than happy to answer any queries you might have.

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